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October 2016
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Insurance Companies and Their Mistaken View of a Major Injury Case

This is the second in a series of blogs regarding a federal case going on now between an excess insurer and a primary insurer. I have had a very close vantage point in this trial. The reason is because I was successful in trying the underlying case and now the excess insurer is saying to the primary insurer, ” Why didn’t you settle within the policy limits when you could have?”

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How Insurance Companies Evaluate Cases

This will be the first in a 3 part series on how insurance companies evaluate cases. What goes on inside the mind of the company? What gets recorded in their files? The reason that I am able to speak with some degree of confidence on this topic is not simply because I’ve been a personal injury lawyer for 35 years.

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Confusion, Complication, and Delay

What I have learned over the years from representing injured victims is that the old maxim of “keep it simple” makes a lot of sense. It should be followed. We, as plaintiffs, when presenting a case, want a very clear, coherent presentation of that case. I find that the other side, the defense, really the insurance company, has another view of things.

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Breakdown In Communication

One of the most famous quotations in movie history is from Cool Hand Luke where the brutal prison warden says to the Paul Newman character, Luke, “What we have here is a failure to communicate.” Actually I believe what it might have been is, “What we got here is a failure to communicate.” Whether it was “have” or “got,” the point is that communication is key. Certainly in the attorney-client relationship, communication is of paramount importance.

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Feinberg & Alban, P.C. fervently protects your rights
  • The Boston firm of Feinberg & Alban, P.C. specializes its practice in the area of personal injury.

    The attorneys serve the entire state of Massachusetts in addition to affiliating with lawyers in other states to handle cases outside of Massachusetts.

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    Boston Attorneys Win Highest Injury Verdict in Massachusetts in 2011 & 2012.

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    Alexis Cahill represented me on a personal injury case. I was hurt in A car accident and I could not be happier with the outcome Alexis was able to achieve for me. She was conscientious, answered all my questions In a timely manner, and was very eas...

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    I reached out to Feinberg & Alban thru their website. Robert Feinberg called me back the same day. He made me feel important and very comfortable. Colleen Santora was the attorney on my case and she was fantastic! She kept me well informed through ou...

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    Attorney Colleen Santora, was a pleasure to work with throughout my personal injury case. She makes the process seamless for her clients and is there to answer any questions you have. She negotiated every aspect of my case and got me the settlement I...

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    We were very pleased with all aspects of this law firm! My husband was struck by a truck while crossing the street. We hired attorney Colleen Santora of Feinberg & Alban PC. Colleen immediately showed empathy towards my husbands condition, aside fro...

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