Search Site
How to File a Personal Injury Claim

How to File a Personal Injury Claim in Massachusetts

For more than 75 years Feinberg & Alban PC has been helping clients get the compensation they deserve. We understand the devastating consequences that severe accidents and know how to stand by our clients when they need us. From the moment you contact our firm, our attorneys and staff members represent your needs with energy and compassion. When you hire us, our skillful firm takes care of every detail, and keeps you informed of the process and progress of your case. We are truly a team. You will be hiring people with very strong areas of expertise. While our staff is extremely experienced and capable, your case is ultimately in the hands of an attorney– one who specializes in the injury field. 

If you’re injured, seek medical help!

Before you even think about filing suit, get medical attention immediately. Regardless of the situation, any injured parties need to get their injuries addressed. In addition, the State of Massachusetts requires you to comply with an insurance company request for additional medical examinations or your benefits may be terminated. This is particularly true in a car accident case. 

Get the facts

It is important to make a record of the event. Try to gather and keep the following records:

  • Parties involved —If you are well enough, make sure you get the names and contact information for all parties involved including:
    • If you are in a vehicle accident, get the names of all drivers, passengers and other involved parties
    • If you are injured in a building, find out who owns or manages it. However, we can certainly do so although you can provide us with the information and witnesses that will allow us to show how the building was maintained.
  • Insurance — Make sure that you have the name and phone numbers of any insurance companies.
  • Pictures — Take pictures, with your cellphone if possible. If you are unable to do this, ask a witness to the incident. Very often people stop when someone is hurt to see how they can help. This information may be used as evidence in your favor later.
  • Medical paperwork — When you are treated, make sure you keep any paperwork you get from the doctor or hospital.
  • All documentation for workplace injuries — If you are involved in a workplace injury, notify your employer about the accident and any leave you may be taking. Your employer is allowed to, and might, request that you be examined by additional medical personnel besides your physician.

Start with a professional assessment by a Boston attorney

When you or a loved one has been hurt, you may not know if someone else is to blame. Contact the team at Feinberg & Allen, P.C. for a no-obligation assessment of your situation. We will look at the facts, do an independent investigation, and advise you of the merits of your case. Although previous success cannot guarantee future results, we are proud of our winning record and invite you to look at our settlements and verdicts. The firm handles all types of personal injury cases, including:

  • Bodily injuries
  • Automobile accidents
  • Work and construction accidents
  • Slip and fall/premises liability
  • Injuries to children

The personal injury claims process

You may wonder, do I need a lawyer for a personal injury claim? Tort law and other compensation law is complicated. Your opponent will likely hire counsel, so it is in your best interests to retain your own counsel to stand up for you.

Once you engage counsel, the firm files a complaint with the court. The complaint describes the incident and summarizes your claim against the other party – the defendant. The defendant has a right to respond by filing an answer.

Typically, this is followed by a period called “discovery.” During discovery, the parties divulge the information, facts or evidence they plan to use in the suit. This may include oral or written depositions, or interviews under oath.

Prior to a trial, your attorney will meet the opposing attorney for a pre-trial conference ordered by the court.

Court or settlement

During the legal process, either party may offer and negotiate a settlement. The settlement process can be easy or cumbersome.

The trial is your opportunity to prove how the defendant caused your injury, possibly through negligence. Both sides present their evidence, and both have the opportunity to fight the allegations or dispute the evidence.

As your counsel, our firm will guide you through each step:

  • the pre-suit process;
  • the discovery process;
  • mediation, if agreed by the parties;
  • resolution by settlement at or after a mediation;
  • a trial


Appeals are not a retrial of already-heard evidence. An appeal needs to be based on a claim that there was a judicial or other kind of error in the original suit.

How long do I have to make a claim?

In general, Massachusetts gives you three years to file a lawsuit. However, that is only a general rule. There are “notice provisions” that govern various claims. These can require a certified letter to an appropriate authority within thirty days, M.G.L. c. 84, or within two years, M.G.L. c. 258.

Count on courtroom veterans to guide you through the personal-injury claim process

At Feinberg & Alban PC, we take every detail into account and fight vigorously on your behalf. To make a no-cost appointment, contact us online or by calling 617-232-5950 today. We serve the Greater Boston region and have a record of success getting compensation from individuals, small businesses and large organizations. Our staff speaks Russian, should you or a loved one have limited English skills.

Feinberg & Alban, P.C. fervently protects your rights
  • The Boston firm of Feinberg & Alban, P.C. specializes its practice in the area of personal injury.

    The attorneys serve the entire state of Massachusetts in addition to affiliating with lawyers in other states to handle cases outside of Massachusetts.

  • $7.7 Million Award for Feinberg & Alban Client in Personal Injury Trial

    Boston Attorneys Win Highest Injury Verdict in Massachusetts in 2011 & 2012.

Client Reviews
  • lawyers

    Feinberg & Alban PC No 1 in Massachusetts. I have to say that Attorney Colleen Santora is the truly person who cares about you and you’re suffering in your most difficult time when you are injured. I had no response from them regarding my case. I w...

    Read more


  • lawyers

    Alexis Cahill represented me on a personal injury case. I was hurt in A car accident and I could not be happier with the outcome Alexis was able to achieve for me. She was conscientious, answered all my questions In a timely manner, and was very eas...

    Read more


  • google

    I reached out to Feinberg & Alban thru their website. Robert Feinberg called me back the same day. He made me feel important and very comfortable. Colleen Santora was the attorney on my case and she was fantastic! She kept me well informed through ou...

    Read more

    Vern Quashie

  • google

    Attorney Colleen Santora, was a pleasure to work with throughout my personal injury case. She makes the process seamless for her clients and is there to answer any questions you have. She negotiated every aspect of my case and got me the settlement I...

    Read more


  • google

    We were very pleased with all aspects of this law firm! My husband was struck by a truck while crossing the street. We hired attorney Colleen Santora of Feinberg & Alban PC. Colleen immediately showed empathy towards my husbands condition, aside fro...

    Read more

    Cleopatra Anderson

See all reviews
Awards & Affiliations
Contact us

Quick Contact Form