Search Site
Menu

Who’s to Say He or She is Sorry?

I have encountered several clients who apologize for suing. They make a special attempt to distinguish themselves from others who they see as greedy or “gaming” the system. Why is this so? Why has a stigma been attached to the idea that we should be able to vindicate our rights? On some level, these clients understand that it takes a degree of empathy for an insurance company to believe that a plaintiff has suffered and that his or her attorney is fighting for justice, not money. And, this empathy is often difficult to achieve. Given that, the lawyer is better off preparing the case and expecting that the case will be respected regardless of the thoughts or quips of an insurance adjuster. Maybe things got worse as a result of the McDonald’s coffee case, a case largely perceived to afford an individual an unwarranted recovery. The point I like to emphasize is that an inherent bias in the system, if one exists, can be overcome in the right case with the right client.

There has been endless commentary attempting to explain the skepticism that plaintiffs endure in personal injury litigation. Maybe we have it reversed? Maybe the focus and onus should be on the insurer whose insured has allowed a hazardous condition or situation to develop. No doubt, the insurers have won the battle of public opinion but, thankfully, cases are resolved in a different forum.

Leave a Reply

Your email address will not be published. Required fields are marked *

Feinberg & Alban, P.C. fervently protects your rights
  • The Boston firm of Feinberg & Alban, P.C. specializes its practice in the area of personal injury.

    The attorneys serve the entire state of Massachusetts in addition to affiliating with lawyers in other states to handle cases outside of Massachusetts.

  • $7.7 Million Award for Feinberg & Alban Client in Personal Injury Trial

    Boston Attorneys Win Highest Injury Verdict in Massachusetts in 2011 & 2012.

Client Reviews
  • google
    5.0/5.0

    Attorney Colleen Santora, was a pleasure to work with throughout my personal injury case. She makes the process seamless for her clients and is there to answer any questions you have. She negotiated every aspect of my case and got me the settlement I...

    Read more

    Cody

  • google
    5.0/5.0

    We were very pleased with all aspects of this law firm! My husband was struck by a truck while crossing the street. We hired attorney Colleen Santora of Feinberg & Alban PC. Colleen immediately showed empathy towards my husbands condition, aside fro...

    Read more

    Cleopatra Anderson

  • google
    5.0/5.0

    Attorney Colleen Santora assisted me after a terrifying highway incident. She came to my home because I was not able to travel, and she remained compassionate, professional, and highly competent throughout my case. I would highly recommend retaining...

    Read more

    Susan Hawes

  • lawyers
    5.0/5.0

    I had a difficult liability case that Marsha Alban handled on my behalf. I was extremely happy with Attorney Alban’s communication with me throughout the claim and especiathe resolution of my claim. I highly recommend this firm as they are up for ...

    Read more

    Client

  • google
    5.0/5.0

    Alexis was a pleasure to work with. She kept me informed every step of the process and always looked out for my best interests. I would definitely recommend her.

    Read more

    Joel K

See all reviews
Awards & Affiliations
Contact us

Quick Contact Form